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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dasia R

Dasia R

November 7, 2025

5  out of  5
rating by Dasia R
"I’ve been insured with statefarm for only a year but everything with them is very smooth. Tim has been a very big help and has been very patient."
We responded:
"Thank you so much for your review. Tim does a nice job and am glad your customer service experience has been a smooth one! Welcome to my agency!"
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Amy Holmes

October 29, 2025

5  out of  5
rating by Amy Holmes
"We had a major home owner loss. I called Kim, and she responded immediately. She helped us file the claim, and she had crews working on our home within 2 hours. She has walked us through every step of the way. She took so much of the stress off us! I highly recommend her!"
We responded:
"Amy, thank you for taking the time especially after the day you had with your claim. That is the Good Neighbor service you deserve and I am always here to help you. Talk to you tomorrow. Kim"
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Abbey McClanahan

September 10, 2025

5  out of  5
rating by Abbey McClanahan
"Kim and her staff were wonderful to work with and got everything set for my family in a timely manner!"
We responded:
"Abbey, thank you for taking the time to share your thoughts! We value your business and your opinion, and I am very excited about helping you with all your insurance needs. Give us a call if you need anything. Thanks again, Kim"
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Chris Towler

August 14, 2025

5  out of  5
rating by Chris Towler
"Elaine Cherry worked to get me a great price on Home and Auto Insurance."
We responded:
"We’re honored by your positive feedback! Thank you for taking the time. I agree Elaine is very good at what she does to help our customers. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Kim"
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Sua

August 1, 2025

5  out of  5
rating by Sua
"Just spoke with a gentleman named Lee. I called a few companies in the area and all of them tried to charge me more than what I’m paying in California. Lee was able to get me a Reasonable price for my new insurance here in Virginia. Not only did he give me a good price, but customer service level was above all others that I’ve talked to you so far. If you do call into the office, I’m sure everyone is great But if you want the best service ask for Lee"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. Lee is a great addition to our office. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Kim "
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Joni

July 28, 2025

5  out of  5
rating by Joni
"Kim is awesome. I have her for home and auto insurance and the other day she fit me into her busy schedule to notarize some paperwork for me. Thank you so much!!!"
We responded:
"Thank you for your 5-star review! I am always happy to help my customers with their home and auto and all their insurance needs. Looking forward to helping you more in the future. Thanks, Kim "
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Edward W

May 30, 2025

5  out of  5
rating by Edward W
"Great service and great savings at Kim Gardner State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks, Kim "
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Jake Hilbish

May 15, 2025

5  out of  5
rating by Jake Hilbish
"Absolutely thrilled with the service I received from Kim! From the moment I reached out to her, she was incredibly professional, knowledgeable, and patient. She took the time to explain all my auto insurance options in detail, helping me find the best coverage at an amazing rate. Kim made the whole process so easy and stress-free, answering all my questions and making sure I understood everything. I truly felt like she had my best interests in mind. I highly recommend Kim to anyone looking for reliable and friendly auto insurance assistance — she’s the best in the business! 5 stars all the way!"
We responded:
"Thank you for your 5-star review! I appreciate you taking the time and I was glad I was able to answer all your questions, offer solutions and save you money. Welcome again to our agency we are here to help. Kim"
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Keith Gleason

February 21, 2025

5  out of  5
rating by Keith Gleason
"Harrison Garner is a 4th generation State Farm broker. Like a good neighbor, dedicated"
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Hrant Gensley

January 29, 2025

5  out of  5
rating by Hrant Gensley
"I have had excellent service from everyone at this office. Tim and Carolyn are great and have taken very good care of me! 10/10"
We responded:
"Thank you for taking the time to share your thoughts! Tim and Carolyn are terrific, and I will make sure I share your kind words with them. We’re glad to know you’re satisfied with the service at our State Farm office. I will be in touch with you shortly to make sure everything is in order. Kim"